Frequently Asked Questions
This page contains answers to common questions handled by our support staff. This page will be extended in response to user feedback. If the answer to your question is not yet included on the page, you can contact Osprey Computing direct or email questions to info@ospreycomputing.com.au
myAccountant
STREETS AHEAD
- Where can I find Maps for Streets Ahead?
- Will GPS units other than Magellan work with Streets Ahead?
- How can I use a Magellan Explorist GPS with Streets Ahead?
USER SUPPORT
What are the differences between myAccountant Student version and the standard myAccountant version 5?
Standard version of myAccountant Student version of myAccountant Create any number of accounts √
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Create any number of account categories √
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Detailed and summary transaction reports √
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Record details of Contacts √
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Record your Budget - compare with your actual income and expense √
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Record Asset details including photographs √
X
Record meetings, anniversaries and other events √
X
Track GST and produce BAS report √
X
Archive outdated records for selected accounts √
X
Maintain any number of completely independent datasets √
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Record and print sales and purchase invoices √
X
Download program from website X √ Also see the myAccountant Guide
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Where can I find Maps for Streets Ahead?
Click this link to see a lists of map layers which Osprey have sourced and which you can obtain [free except for a post and packaging charge of $10]. There are some limitations on the use you can make of some of these maps. [see the licence details on the page and in the text file included with the files.]
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Will GPS units other than Magellan work with Streets Ahead?
Osprey Computing developed Streets Ahead to suit Magellan GPS units. Because other brands may use the same download protocols they may be compatible. However Osprey Computing makes no guarantee of this - nor do we offer support for other units.
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How can I use a Magellan Explorist GPS with Streets Ahead?
Use Osprey Computing's free UPT File Converter [available from the Downloads page.] This converter accepts data from the UPT files created by Explorist GPS units - The data will then be visible within Streets Ahead's GPS Manager - ready for display on screen or for use in creating a new map layer.
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What support is available for users of Navigator, Streets Ahead and myAccountant?
Osprey Computing provides technical support free of charge for 30 days from the initial purchase. After that time Osprey Computing offers support via phone [during office hours 9am - 5 pm Eastern Australian time] and via mail or email.
Unless a prepaid support agreement is in place, a charge of $ 50 Aus is made per incident.
- Telephone 0417 525 712 or (03) 9853 0623
- Email info@ospreycomputing.com.au
Note that Osprey Computing support for myAccountant does not include accounting advice. It is restricted to advice on the installation and actual use of the software.
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